EDS manages the mission-critical business systems of thousands of clients around the world. Performance in these systems directly affects profitability of both EDS and its clients and disruptions can cost millions of dollars.
To ensure that EDS Production Environment Managers provide unparalleled service excellence to their clients, EDS called upon Knowledge Dynamics to develop this simulation-based learning experience. The learner is challenged to lead a virtual team in responding to a service crisis. To learn more about this simulation and to view an introduction to EDS' training, click here.
Accenture identified a strategic need to rapidly build business simulation delivery capability. They relied on Knowledge Dynamics to train their employees in the design and deployment of advanced simulations using object oriented artificial intelligence technologies.
Knowledge Dynamics created an on-line business simulation for Kellogg Graduate School of management. It was unveiled at their annual Digital Frontier Conference that was webcast to dozens of other universities around the globe. Kellogg continues to depend on Knowledge Dynamics for defining the future of web-simulations in graduate education.
Northwestern University has partnered with Knowledge Dynamics to deliver highly interactive, online simulations to Northwestern engineering students. The simulations are an integral part of the core curriculum for all engineering students.
Babson College has partnered with Knowledge Dynamics to develop business simulation experiences for Babson's executive education and custom MBA programs. The 'Value Chain Integration' simulator gives executive participants hands-on practice with emerging value chain issues in a collaborative environment. Executive participants identified the simulation exercises as being critical to the success of the program, instilling deep, durable insight and capping the learning experience.